Why does it take 3-5 business days to get my results?
MyBackgroundCheck.com conducts hands-on county searches, in most cases. This means that individuals access county court records across the nation. The extra time for this service helps to ensure that only the most accurate background check information is reported.
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How does this process work?

Employers, property managers and landlords point applicants to MyBackgroundCheck.com to obtain their own background check, credit report, etc.
The applicant purchases the background check and receives a “Certificate” containing a unique number, and a password chosen by them.
The applicant supplies the employer or landlord with the certificate, allowing them to access and verify the background check information online.
The employer, property manager or landlord views the background check information online and makes an INSTANT and FREE decision based on the report and their hiring guidelines.
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What is the benefit to the employers, property managers or landlords?
The two biggest issues with doing background checks are time and cost. MyBackgroundCheck.com eliminates both of these concerns by giving employers the same background check information they currently pay and wait for INSTANTLY and at NO CHARGE to them. The applicant pays for the check and does all of the work in ordering it and supplying access to the completed report.
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What is the benefit to applicants?
Applicants can literally get hired faster by eliminating the wait for background check information through employers. They also demonstrate a proactive and aggressive posture towards getting the job by saving the employer time and money. Your background check information can be sent to and viewed by as many prospective employers or landlords as you wish. It can be emailed, faxed, copied or mailed. We encourage you to include it with all of your applications and resumes.
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Is this legal?
Absolutely. There is nothing illegal about an applicant supplying employers with their own prepared background check information. It is much the same as giving them a letter of reference.
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How do employers know this background check information is legitimate?
The background checks performed by MBC are the same exact background check that thousands of employers and corporations currently purchase across the country. Many of these are Fortune 100 and 500 companies. Since the applicant has no access to alter or modify the background check information it is as secure and accurate as these other background checks.
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How long does this take?
Normally just 3 to 5 business days, depending upon what type of background check information is requested.
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How accurate is the background check information?
All information is gathered directly through the most accurate source. Criminal records are obtained directly from the county courts where the convictions are filed and employment verifications and other checks are conducted directly with the employers or agencies.
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Who can see the background check information?
Only those employers who have been provided an access certificate by the applicant. The certificate contains a unique number and a password chosen by the applicant.
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Can applicants use the same background check information to apply with others?
Yes. The same paid-for background check allows the applicant to hand out as many certificates as desired to prospective employers or landlords.
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Can we customize an application with specific background check requirements?
Yes. Many employers have their own specific requirements and our application forms can be custom tailored for you.
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What if we want to order our own? Can we use your company?
Yes, through our parent company Pre-employ.com. By ordering your own background checks on applicants, you have a myriad of federal and state laws you need to comply with. When an applicant orders their own and gives it to you, you don’t need to worry about the laws governing background check information.
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What if the applicants do not have computer access and/or a credit card?
They can fax it to us or mail it to us and pay by cashier’s check or money order. The applicant order form gives them specific instructions.
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Are there any costs to us, the employers?
No, there are no costs to you at all.
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How do I get started?
Click HERE to sign up now or feel free to contact us at
MBC Customer Service: 1-800-503-2364
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Why was my email undeliverable?
There are a many reasons why your email may have been blocked: mistyped information, recipient no longer has email account, inappropriate material or some file types are blocked for security purposes (.exe, .bat, .chm, etc.). In some instances the email server sending your messages appears to be listed on a spam blacklist (and you many not even know about it). This may make it difficult for your messages to be delivered or received. Viruses can be distributed; it is possible that your machine may have been infected, which can allow your computer to be used to send spam email. If this is the case, your email address or IP may be blacklisted. Our spam blocking system synchronizes with such blacklists and hence will block anyone listed.

Sometimes the cause cannot be determined, but we still want to assist with the routing of your email to and from us. No matter the reason, we want to help.

We realize that it can be frustrating due to the many possibilities, so let us assist you. Please click the hyperlink below and provide us the necessary information for us to investigate the reason and seek to find a solution.

Contact MyBackgroundCheck.com IT Support
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Using Your MyBackgroundCheck.com Certificate

Your MyBackgroundCheck.com (MBC) Certificate is a safe and trusted way to share your background check information with employers, landlords, educational institutions, volunteer groups and others that may be interested in developing further trust with you.

Each MBC Certificate has a unique Certificate ID and Password.
Others can view your results only when you have supplied them with the Certificate ID and password.

Create and Share a Certificate

Step 1: Create a new certificate

Click the New Certificate button
Enter a name for the certificate (for your reference only)
Enter a Shared Password or have one created by clicking Generate Shared Password
Choose the search items to include with this certificate by clicking the check boxes next to each search type item
Click Save

Step 2: Provide your certificate to viewers using one of the following methods

PRINT: From My Certificate section choose View for the certificate you wish to share and then Print the page using your browser print function
EMAIL: From My Certificate section choose Email for the certificate you wish to share and then enter the email address for the recipient along with any additional comments. Click Send Invitation when done
For either option, recipients of your Certificate will view your background check information securely on MyBackgroundCheck.com. Once they create a free viewing account, they enter the Certificate ID and password and can instantly see your background check information.

Managing Certificates

You can create as many certificates as you wish. We recommend you create unique certificates for each use to allow you to manage viewing privileges for each viewer. For example, you can create an Employment certificate and include all your searches to provide with any application for employment you complete. You can also create a Personal certificate that might include only your criminal and sex offender searches to aid in establishing trusting personal relationships. The options are endless, and in your control!

Delete a certificate by clicking the Delete icon for the certificate you no longer wish to use
Change the status by clicking the Status button

A certificate is either Active or Inactive

Only Active certificates can be viewed
Change the certificate name, password, or search items included by clicking on the certificate Name and making changes on the Add/Edit Certificate page

Managing Viewers

You will see all viewing activity for your certificate(s) in the Certificate Reviewers section.

The name of the viewer will be listed along with the Certificate ID they viewed
To see the history including date and time of viewing and any notes the viewer made, click View! next to the reviewer name
To remove access by a particular viewer, click on the Block checkbox for the associated viewer

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Completing Your Credit Report

You will be re-directed to the EQUIFAX web-site in order to finish your CREDIT REPORT. You may wish to print the following instructions.

TO COMPLETE YOUR CREDIT REPORT: You will need to do the following:

Follow the instructions on the Equifax web-site to create an Equifax account.
After creating the account, click on the green "Go to Member Center" button.
Click on the most recent purchase "SCORE Power".
Select "Print Credit Report" and print results.
Submit printed Credit Report results with your MBC Certificate to anyone who needs to review the background check information.

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Using Your Credit Report

Equifax allows you to view and print out your credit report as often as you want for a period of 30 days. Visit their site at www.MyEquifax.equifax.com

You will need to remember the username and password you created on their site to view.

There is password help at the link above if you have forgotten it.

To share your credit report, print the results from your Equifax account and provide them to anyone who needs to view them (landlords, potential employers etc.).

If you have any questions, please contact customer service:
Phone: 1-800-503-2364
Email: contactus@mybackgroundcheck.com

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American Red Cross Background Check Initiatives

JCAHO College Students

Background Checks 101

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For organizations wishing to implement a corporate paid screening program please visit www.pre-employ.com
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