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How does Identity Control 360 provide identity protection and secure my personal information?
Identity Control 360 provides identity protection and secures your personal information by placing fraud alerts on your credit and updating every 90 days. In addition, junk mail and pre-approved credit offers are blocked from being sent to your home – a common method of thieves to obtain your information - is another important identity protection feature.
What is a fraud alert , how does it provide identity protection, and how is it different from a credit freeze?
Fraud alerts are notes on your credit that prompt creditors to contact you before issuing credit in your name, keeping ID thieves from opening accounts with your information. A credit freeze will completely lock your credit information from being reviewed, even by creditors/lenders unless manually lifted by manually submitting your PIN and often paying a fee.
Can I cancel my identity protection at any time?
Yes. Because there is no binding contract or obligation, you can cancel your enrollment at any time.

Who calls me to let me know that someone is attempting to obtain credit in my name?
The fraud alert on your credit will require the creditor to contact you to verify the request is valid before issuing the credit.
What happens when I apply for credit, will Identity Control 360 prevent me from obtaining new credit?
While the process of instant credit may be slightly delayed when you apply for credit, so the creditor verifies that you are requesting the credit, Identity Control 360 will not impact the creditor’s decision to grant you a credit line.

I am already a victim of Identity Theft, can you help me with identity protection?
Being a victim of ID Theft is overwhelming, but understand that if you are already a victim of Identity Theft you are not alone and we do have resources to help you with identity protection and resolving these issues. Click here to view instructions and resources for Identity Theft Victims.
What do I do if my identity is compromised?
If you believe that your identity has been compromised, contact us immediately, and Click here to view helpful resources for identity theft victims

How is Identity Control 360 different from a credit monitoring system?
Identity Control 360 has key differences in identity protection from a Credit Monitoring System. Credit monitoring systems provide you with credit information only (such as your credit score and activity), while Identity Control 360 provides a proactive solution to providing identity protection.
My information is not correct on my credit report; can you fix it for me?
If you have any discrepancies in your credit report we cannot directly modify your credit report information. However, you can follow our step by step instructions found on your free annual credit report to contact the appropriate bureaus and correct your information.
Can I get my credit score through Identity Control 360?
By ordering an Experian(SCORE) or Experian(3-in-1) Credit Report along with your Identity Control 360 Subscription you can obtain your credit score in just a few moments!